How Poyraz Industrial Works

As a dedicated team committed to the highest level of customer satisfaction, we work tirelessly to repair and restore your faulty devices, striving to deliver the best possible service to our valued customers.

1

Fault Detection & Pricing

Once we receive your device, our experienced technicians diagnose the fault. A fair and competitive repair price is then determined and communicated to you.

2

Repair & Restoration

Once you give your approval, our technicians get to work immediately. The necessary parts are sourced and your device is carefully repaired. The entire process is completed within 2–10 business days.

Services
3

Shipping & Ongoing Support

Once the repair is complete, your device is securely packaged and shipped to your address. Our customer service team is by your side at every stage throughout the entire process.

Get Support

AC motor drives, which lie at the heart of industrial automation systems, are critical for production efficiency and continuity. Particularly designed to perform excellently even under harsh conditions, the Vacon 100X series drives are indispensable components across many industries. However, even the most durable equipment may require maintenance and repair over time. At this point, a professional Vacon 100X Technical Service that offers reliable and rapid solutions without disrupting your production becomes essential. At Poyraz Industrial, we stand by you with our expert team specialized in the repair and maintenance of your Vacon 100X inverters, drivers, and drives.

What is Vacon 100X Technical Service?

Vacon 100X Technical Service involves troubleshooting faults, performing periodic maintenance, and restoring the Vacon 100X AC motor drives used in industrial facilities to their factory performance level. This service includes fault diagnosis, repair, testing, and most importantly, delivering the device while preserving its original parameter settings. Poyraz Industrial offers this service with a 6-month warranty.

Why Should You Choose a Professional Vacon 100X Technical Service?

The Vacon 100X is a drive known for its advanced technology and particularly its IP66/Type 4X rated enclosure, providing high resistance to dust, moisture, and water. This complex design does not tolerate amateur interventions. Incorrect handling can turn a simple fault into an irreparable issue or cause more costly problems.

A professional Vacon 100X Technical Service guarantees you the following:

* Accurate Fault Diagnosis: Using expert equipment and experienced technicians, the root cause of the fault is clearly identified. * Safe Repair: The device’s electronic boards and sensitive components are repaired in an ESD-protected environment with the proper tools. * Parameter Security: One of the most critical aspects is the device’s unique parameter settings. Poyraz Industrial backs up all parameter settings before starting the repair process. Once the repair is complete, these settings are fully restored to the device, ensuring no additional adjustments are needed when reconnecting the drive to your system. * Guaranteed Service: As a sign of confidence in the quality of our work, all repairs and maintenance services are covered by a 6-month warranty from our company.

How Does the Vacon 100X Technical Service Process Work at Poyraz Industrial?

Our company, prioritizing customer satisfaction and transparency, follows a structured approach throughout the Vacon 100X Technical Service process.

1. Free Fault Diagnosis and Information Your Vacon 100X drive, delivered to our service, is first thoroughly examined by our expert technicians. The source of the fault, required repair steps, and cost analysis are determined. This stage is entirely free of charge. No repair work begins without customer approval.

2. Backup of Parameter Settings The first and most crucial step after your approval is to back up the current parameter settings of your drive completely using specialized software. This guarantees that the device will be returned “exactly as it was received.” This service prevents the loss of custom settings on your production line machinery, saving you significant time and efficiency losses.

3. Professional Repair and Maintenance In our electronics laboratory, technicians familiar with the structure of Vacon 100X drives begin the repair process. Faulty power modules (IGBT), control boards, communication ports, or other hardware components are fixed. The device is cleaned internally and maintenance is performed on moving parts such as fans.

4. Load Testing and Calibration After repair, the drive is not sent directly to you. It undergoes performance tests under various load scenarios using our specialized test setups. These tests ensure the drive operates stably under full load.

5. Parameter Restoration and Final Inspection The original parameter settings backed up at the beginning of the process are fully restored to the Vacon 100X drive after it passes all tests successfully. Once final checks are completed, the device is safely packaged along with a 6-month repair warranty certificate.

6. Delivery Your device is delivered to you fully operational, with all pre-repair settings intact. All that remains for you is to install the drive back in place and continue your production seamlessly.

Common Vacon 100X Faults and Error Codes

Some common faults you may encounter with Vacon 100X drives include:

* Overcurrent Fault: Caused by short circuits in the motor or cables, mechanical jamming, or sudden load changes. * Overvoltage Fault: Triggered by sudden voltage spikes in the mains or lack of braking resistor during regenerative operation. * Undervoltage Fault: Occurs due to voltage drops in the mains or problems in the power supply line. * Heatsink Overheat Fault: Due to fan failure, insufficient ventilation, or excessively high ambient temperature. * Earth Fault: Happens when there is leakage to earth in motor cables or motor windings. * Communication Errors: Issues in industrial communication protocols such as Profibus, Modbus.

All these and similar faults are professionally resolved by Poyraz Industrial Vacon 100X Technical Service.

Why Poyraz Industrial?

While there are many companies offering repair services in the market, why should you choose Poyraz Industrial for your Vacon 100X Technical Service?

* Expertise and Experience: We are a team dedicated exclusively to repairing drives, inverters, and automation devices. We are well-versed in all technical details of the Vacon series. * Parameter Protection Guarantee: We operate with the principle “The device goes back exactly as it came.” Your settings are safe with us. This is our most distinctive feature separating us from other services. * Solution-Oriented Service, Not Consulting: We are not a consulting company. Our job is to repair and return your faulty device quickly and reliably. We work clearly and with results in mind. * We Do Not Supply Spare Parts: Our company does not sell spare parts. All our focus and resources are on repairing your existing device while preserving its original integrity. * 6-Month Repair Warranty: We stand behind our work. Every Vacon 100X drive we repair is covered by a 6-month Poyraz Industrial warranty. * Fast Turnaround: We understand how costly production downtime is. Therefore, we aim to complete the entire process as quickly as possible.

Contact Us Now for Vacon 100X Technical Service!

Are you experiencing a problem with your Vacon 100X drive on your production line? No need to panic. For a reliable, guaranteed, and parameter-preserving professional solution, Poyraz Industrial is by your side.

Contact us for free fault diagnosis and detailed information about our Vacon 100X Technical Service for your faulty Vacon 100X driver, inverter, or drive.

Company Name: Poyraz Industrial Phone Number: 0242 999 31 00

Work with the Right Partner for Continuous Production and Efficiency. Poyraz Industrial is the Assurance of Your Automation Systems.

Our Services

Our Clients

Truly reliable — great work, keep it up.

A genuinely trustworthy person in his craft — I can say he's one of a kind in Antalya. There isn't a single device or board he can't repair. Great work!

S.Ç.

Had many products repaired here — all quality work.

They've repaired many items for me, including motherboards. A truly high-quality place, I highly recommend it. The staff are friendly and welcoming.

M.Ç.

They found the problem instantly — my device was up and running right away.

My electronic board broke down several times. I went to many places but none of them could fix it. A friend recommended this place and they were truly amazing. They solved the problem right away. Very fast, very reliable. Friendly, solution-focused staff. Thank you! 🙏

M.Ü.

Solid technicians, outstanding care — I handed it over with complete peace of mind.

I had an inverter repaired at POYRAZ Industrial Electronics. Their workmanship and technical knowledge are truly excellent. The issue was resolved and returned in a short time. Thank you for your attention, care, and professionalism.

M.Ö.

Professional and fast — I recommend them without hesitation.

They are very professional and quick to find solutions. I highly recommend them — I'd call them leaders in the electronics industry. The fact that they stand behind their work shows what great tradespeople they are. Thank you! 😊😇

Ö.S.

Flawless electronic board repair — I'd hand it over with my eyes closed.

Every faulty product I dropped off came back working perfectly. Electronic board repair, for example — both their fault diagnosis and their way of working speak for themselves. Poyraz Electronics is the address for quality.

T.K.

    Why Choose Us?

    Personalized Repair Process

    We evaluate your device by brand, model, and fault type to create a tailored repair plan. We back up software, intervene at the component level, and get your production process back up and running as quickly as possible.

    Advanced Diagnostic Technology & Expertise

    For PLCs, drives, inverters, and electronic boards, our experienced technician team uses advanced testing and diagnostic equipment to perform root cause analysis and deliver permanent, reliable solutions.

    6-Month Warranty, High Satisfaction

    All repairs are load-tested before delivery and come with a 6-month repair warranty. Fast turnaround, transparent pricing, and sustainable costs make for a service experience you can trust.

    Our References

    Contact us!

    Poyraz Endüstriyel offers fast, reliable solutions for industrial electronics repair and maintenance in Antalya. Contact us immediately for repairs, quotes, or service requests; let’s keep your business running smoothly with our “Repair saves money” approach.

    Working Hours

    09:00 – 18:00
    Monday – Saturday
    Konuksever, 786. Sk. Kepez Apt No:75/A,
    Muratpaşa / Antalya
    [contact-form-7 id="130f4b0" title="Main Contact"]