How Poyraz Industrial Works

As a dedicated team committed to the highest level of customer satisfaction, we work tirelessly to repair and restore your faulty devices, striving to deliver the best possible service to our valued customers.

1

Fault Detection & Pricing

Once we receive your device, our experienced technicians diagnose the fault. A fair and competitive repair price is then determined and communicated to you.

2

Repair & Restoration

Once you give your approval, our technicians get to work immediately. The necessary parts are sourced and your device is carefully repaired. The entire process is completed within 2–10 business days.

Services
3

Shipping & Ongoing Support

Once the repair is complete, your device is securely packaged and shipped to your address. Our customer service team is by your side at every stage throughout the entire process.

Get Support

Vacon 20X drives are essential components of industrial automation systems. These drives offer high performance, energy efficiency, and reliability in motor control. However, like all electronic devices, Vacon 20X drives can malfunction over time or require regular maintenance. This is where Poyraz Industrial comes into play. With a specialized team in Vacon 20X technical service, Poyraz Industrial provides comprehensive repair and maintenance services to ensure your drives continue to operate smoothly. Our company focuses exclusively on driver, inverter, and drive repair and maintenance; we do not offer consultancy services. Our priority is to repair your faulty devices with the highest quality in the shortest time and return them to you.

Why Choose Poyraz Industrial for Vacon 20X Technical Service?

Vacon 20X drives are complex devices that require expertise due to their advanced technology. Incorrect interventions can cause more severe damage or render the device completely unusable. At Poyraz Industrial, we have many years of experience in Vacon 20X technical service. Our expert technicians use the latest equipment and testing devices to accurately diagnose issues and provide permanent solutions for your drives.

Expert Staff and Extensive Experience

Poyraz Industrial possesses extensive knowledge in repairing drivers, inverters, and drives across various brands and models, especially the Vacon 20X. Our technicians stay updated through regular training and closely follow the latest industry developments. This preparedness allows them to handle any fault situation effectively.

Comprehensive Fault Diagnosis and Repair Process

When your Vacon 20X drive experiences a fault and is sent to us, we begin a detailed inspection process. Every component of the drive is thoroughly examined to identify the root cause of the issue. After diagnosis, with your approval, we proceed with repairs. During the repair, we aim to extend your device’s lifespan by using original or equivalent quality spare parts. However, please note that our company does not supply spare parts. Our fault diagnosis and repair processes are conducted professionally and transparently.

Preservation of Parameter Settings

Parameter settings are critical for the performance of Vacon 20X drives. These settings are tailored to the specific requirements of the connected motor and application. When you deliver your device to us, we meticulously back up the existing parameter settings. Once repairs are complete, your device is returned to you with its original parameter settings restored. This saves you from the hassle of reconfiguring and prevents any disruption in your production processes. This approach distinguishes Poyraz Industrial from other Vacon 20X technical service providers.

6-Month Warranty Period

At Poyraz Industrial, we trust the repairs and maintenance we perform. Therefore, we offer a 6-month warranty on all Vacon 20X drives we repair. Within this warranty period, if the same fault recurs, we provide free re-intervention. This guarantees both peace of mind and cost advantages. For more information about our warranty terms, please contact us.

Why Vacon 20X Drive Repair and Maintenance is Important?

Continuity is essential in industrial production. When a critical drive like the Vacon 20X malfunctions, significant disruptions and costly downtimes can occur in production lines. Regular Vacon 20X technical service and maintenance are vital to preventing such issues.

Ensures Production Continuity

A faulty Vacon 20X drive can halt your production line, resulting in lost time and money. Regular maintenance and timely repairs ensure uninterrupted production processes. At Poyraz Industrial, our goal is to minimize your production losses with fast and effective Vacon 20X technical service.

Extends Device Lifespan

Electronic devices can develop severe problems if regular maintenance is neglected or minor faults are ignored. Periodic maintenance extends the lifespan of your Vacon 20X drive and delays the need for purchasing a new device, providing significant long-term cost savings.

Maintains Energy Efficiency

Vacon 20X drives are designed for energy efficiency. However, minor faults or wear over time can increase the drive’s energy consumption. Regular Vacon 20X technical service and maintenance ensure your drive continues to operate at optimal energy efficiency.

Provides a Safe Working Environment

A faulty or unmaintained drive can pose safety risks in the workplace. Overheating, short circuits, or other electrical issues can lead to serious accidents. Regular Vacon 20X technical servicing minimizes these risks and ensures a safe working environment.

Services We Offer Under Vacon 20X Technical Service

At Poyraz Industrial, we offer a wide range of services in the field of Vacon 20X technical service. Our primary focus is on driver, inverter, and drive repair and maintenance.

Fault Detection and Repair

We provide professional diagnosis and repair services for all types of faults occurring in Vacon 20X drives. Whether it involves circuit board failures, power electronics issues, control board problems, or software errors, our expert team meticulously repairs them.

Periodic and Preventive Maintenance

To ensure your device’s longevity and prevent unexpected breakdowns, we offer periodic maintenance services. These include cleaning the drive, inspecting the fan, checking connection points, and performing necessary measurements. Preventive maintenance allows us to detect potential faults before they occur and take necessary precautions.

Performance Testing

After repair or maintenance, we conduct comprehensive performance tests to ensure your Vacon 20X drive operates according to factory output specifications. These tests check the drive’s compatibility with the motor, output voltage, current, and other critical parameters.

Parameter Settings Backup and Restoring

As mentioned earlier, we back up your device’s parameter settings when it arrives. After repair or maintenance, we reload these settings to your device, saving you time and allowing your production line to resume immediately.

Contact Poyraz Industrial

At Poyraz Industrial, we pride ourselves on providing reliable and fast solutions for your Vacon 20X technical service needs. If you experience issues with your drives or want to schedule regular maintenance, please do not hesitate to contact us.

Our company name is Poyraz Industrial.

Our phone number is: 0242 999 31 00

Our expert team is always ready to answer your questions and offer the best solution for you. You can contact us to schedule an appointment or get information on how to send your faulty Vacon 20X drive to us. Remember, with the right technical service support, you can maximize the performance and lifespan of your Vacon 20X drives.

Frequently Asked Questions (FAQ)

What Should I Do When My Vacon 20X Drive Malfunctions?

You can ship your faulty Vacon 20X drive to us by cargo or deliver it in person. Upon arrival, our expert team will perform a thorough fault diagnosis and inform you accordingly.

Does Poyraz Industrial Supply Spare Parts?

No, our company does not supply spare parts. However, all parts used during the repair process are procured by us and covered under our warranty.

How Long Does the Repair Take?

The repair duration varies depending on the nature of the fault and the availability of spare parts. Nevertheless, our goal is to complete repairs and return your device as quickly as possible. You will be given an estimated repair time after fault diagnosis.

Will My Parameter Settings Be Lost After Repair?

No. At Poyraz Industrial, we back up your device’s parameter settings before the repair and reload them afterward. We return your device in its original condition without any configuration loss.

What Is Your Warranty Period?

We provide a 6-month warranty for all repair and maintenance services we perform. During this period, if the same fault recurs, we offer free support.

This article details the services offered by Poyraz Industrial in Vacon 20X technical service and addresses potential customers’ common questions. SEO-friendly language highlights key terms such as Vacon 20X, driver, inverter, drive, technical service, and parameter settings. The content is structured to help users quickly find the information they seek.

Our Services

Our Clients

Truly reliable — great work, keep it up.

A genuinely trustworthy person in his craft — I can say he's one of a kind in Antalya. There isn't a single device or board he can't repair. Great work!

S.Ç.

Had many products repaired here — all quality work.

They've repaired many items for me, including motherboards. A truly high-quality place, I highly recommend it. The staff are friendly and welcoming.

M.Ç.

They found the problem instantly — my device was up and running right away.

My electronic board broke down several times. I went to many places but none of them could fix it. A friend recommended this place and they were truly amazing. They solved the problem right away. Very fast, very reliable. Friendly, solution-focused staff. Thank you! 🙏

M.Ü.

Solid technicians, outstanding care — I handed it over with complete peace of mind.

I had an inverter repaired at POYRAZ Industrial Electronics. Their workmanship and technical knowledge are truly excellent. The issue was resolved and returned in a short time. Thank you for your attention, care, and professionalism.

M.Ö.

Professional and fast — I recommend them without hesitation.

They are very professional and quick to find solutions. I highly recommend them — I'd call them leaders in the electronics industry. The fact that they stand behind their work shows what great tradespeople they are. Thank you! 😊😇

Ö.S.

Flawless electronic board repair — I'd hand it over with my eyes closed.

Every faulty product I dropped off came back working perfectly. Electronic board repair, for example — both their fault diagnosis and their way of working speak for themselves. Poyraz Electronics is the address for quality.

T.K.

    Why Choose Us?

    Personalized Repair Process

    We evaluate your device by brand, model, and fault type to create a tailored repair plan. We back up software, intervene at the component level, and get your production process back up and running as quickly as possible.

    Advanced Diagnostic Technology & Expertise

    For PLCs, drives, inverters, and electronic boards, our experienced technician team uses advanced testing and diagnostic equipment to perform root cause analysis and deliver permanent, reliable solutions.

    6-Month Warranty, High Satisfaction

    All repairs are load-tested before delivery and come with a 6-month repair warranty. Fast turnaround, transparent pricing, and sustainable costs make for a service experience you can trust.

    Our References

    Contact us!

    Poyraz Endüstriyel offers fast, reliable solutions for industrial electronics repair and maintenance in Antalya. Contact us immediately for repairs, quotes, or service requests; let’s keep your business running smoothly with our “Repair saves money” approach.

    Working Hours

    09:00 – 18:00
    Monday – Saturday
    Konuksever, 786. Sk. Kepez Apt No:75/A,
    Muratpaşa / Antalya
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